At Teza Jewellery, we are committed to delivering your jewellery safely, securely, and on time. Please read our Shipping Policy carefully to understand how we handle your orders.
1. Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- Custom or personalized jewellery may require additional processing time, which will be communicated at the time of order.
- You will receive an order confirmation email once your order is successfully placed.
2. Shipping Methods
- We partner with trusted courier services to ensure safe and timely delivery across India.
- Standard shipping is available for all domestic orders.
- Express shipping options are available for faster delivery, subject to additional charges.
3. Shipping Charges
- Shipping costs vary depending on the order value and delivery location.
- Free standard shipping is available on orders above [Insert Minimum Order Value].
- Any applicable shipping charges will be displayed at checkout before payment.
4. Delivery Time
- Standard delivery: 3-7 business days.
- Express delivery: 1-3 business days (depending on location).
- Delivery times are estimates and may vary due to unforeseen circumstances such as courier delays or public holidays.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can use this tracking number to monitor the status of your delivery through our courier partner’s website.
6. Shipping Restrictions
- We currently ship only to addresses within India.
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain remote areas may have extended delivery timelines.
7. Lost or Damaged Shipments
- Teza Jewellery takes every precaution to ensure your order arrives safely.
- In the rare case of a lost or damaged shipment, please contact our customer service immediately.
- Claims will be addressed according to our Refund & Returns Policy.
8. International Shipping
- Currently, Teza Jewellery ships only within India.
- International shipping may be available in the future. Please check back on our website for updates.
9. Contact Us
For any shipping inquiries or assistance, please contact us at:
Email: @tezajewellery.in
Phone: [8138883741]
Address: [Kozhikode, Kerala, India]