After placing your order, you’ll receive a message or email with a tracking number.To track your package online at any time, use this number. We are always pleased to assist you if you require it.

Yes, we do. If there’s an issue with your item—such as damage or a mismatch—you can request a return or exchange within the allowed timeframe. Send us the information, and we’ll walk you through it step-by-step.

You can reach us through WhatsApp, Instagram, or email. Go to our contact section for direct links. We’ll respond as quickly as possible, usually within a few hours.

Yes. We use gentle, skin-safe materials in our jewellery. They’re made to be comfortable and safe, even for people with skin sensitivity or metal reactions.